Hamad International Airport (DOH) has reaffirmed its status as a global leader in aviation excellence, securing prestigious accolades at the 2024 Skytrax World Airport Awards held during the Passenger Terminal Expo in Frankfurt, Germany. Once again, DOH has been crowned the "World’s Best Airport," a testament to its unwavering commitment to exceptional service and passenger satisfaction. This remarkable achievement marks the airport's continued reign as the pinnacle of aviation hospitality.
In addition to the coveted title, Hamad International Airport clinched the prestigious award for "World’s Best Airport Shopping" for the second consecutive year, highlighting its unparalleled retail offerings and immersive shopping experiences. Furthermore, DOH has been honoured as the "Best Airport in the Middle East" for an impressive tenth consecutive year, underscoring its enduring legacy of excellence in the region.
The recognition bestowed upon Hamad International Airport is the result of rigorous evaluations by discerning air travelers who assessed the airport across various key performance indicators. Outperforming over 500 global contenders, DOH emerged victorious, earning the trust and acclaim of passengers worldwide for its unparalleled facilities, seamless operations, and unparalleled commitment to passenger satisfaction.
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, who spearheaded the development and growth of Hamad International Airport over the past decade, said: “This is a remarkable achievement for Hamad International Airport, as it celebrates its 10th anniversary of operational excellence, connecting passengers seamlessly from all around the world. It is a testament to the dedication of our team and partners, who have contributed to providing passengers with the finest travel experience. Our continuous investment in our facilities and pioneering initiatives in retail and hospitality within a single expansive terminal has made this achievement possible.”
He emphasised the importance of understanding passengers' needs and evolving travel trends: “At the heart of our growth strategy lies the passengers’ journey, their evolving needs, and our commitment to meeting and exceeding their expectations. We have introduced a diverse range of experiences at the airport, including ‘Souq Al Matar’, which brings Qatari hospitality and culture closer to travellers, “Orchard”, the ideal place for relaxation and rejuvenation between flights and an array of high-end lounges. We remain dedicated to pushing the boundaries of the industry to maintain our position as the world’s premier airport.”
Hamad International Airport achieved a significant milestone in 2023, witnessing an exceptional surge in passenger traffic. Serving over 45 million passengers, the airport experienced a remarkable 31% increase compared to the previous year, surpassing the momentum established during the historic FIFA World Cup. The airport also welcomed new esteemed airline partners, including Vistara, Iberia, Xiamen Airlines, Garuda Indonesia, and Japan Airlines, and serves over 250 destinations, including passenger, cargo, and chartered flights.
As Hamad International Airport approaches its milestone 10th year of operations, it anticipates a bustling 2024. Plans include welcoming new airline partners, enhancing connectivity, and supporting Qatar's endeavours to host various global events. Committed to the Qatar National Vision 2030, Hamad International Airport aims to enhance sustainability efforts through investments in new technologies and pioneering industry-first initiatives, further solidifying its position as a leader in the aviation industry.
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