During a press briefing held on Tuesday, the Director-General of CPC, Dupe Atoki, revealed the findings of an investigation into alleged violation of product quality standard by the Nigeria Bottle Company.
Atoki stated that the CPC had, prior to the complaint in question, been inundated with similar complaints, such as “rusty bottle tops, rusty cans and foreign particles in beverage products of the NBC under licence of Coca-Cola Nigeria Limited.”
The panel, after five hearings, held between September 2013 and February 2014, substantiated the allegation of product defect and violation of the CPC Act.
Atoki said: “Pursuant to a consumer complaint received by the CPC regarding two half empty cans of Sprite, products manufactured by the NBC Plc under the licence and authority of Coca Cola Nigeria Limited, the council in accordance with the CPC Act commenced an investigation into the complaint on the 6th day of September 2013 and gave notice thereof to the NBC Plc and Coca Cola Nigeria Limited.”
Reacting to the allegations in a report by Daily Independent, Clem Ugorji, Public Affairs & Communications Manager, CCNL said “as responsible organisations, NBC and CCNL take all matters relating to products very seriously and remain committed to maintaining the highest international quality management and food safety standards and certifications. Because consumers are at the heart of everything we do, both organisations also take a responsive approach towards satisfying customers and consumers.”
Also, Adeyanju Olomola, Head, Public Affairs and Communications, Nigerian Bottling Company (NBC) in the report said “Nigerian Bottling Company Limited and Coca-Cola Nigeria Limited hold the Council and, indeed, all regulators and stakeholders in high esteem and will continue to work with them to make any necessary improvement.”
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