Emirates Holidays Partners With Tour Brokers International Ltd in Nigeria

Dubai

Emirates Holidays, the tour-operating arm of Emirates airline, today announced the opening of its dedicated retail office and call centre in Lagos in partnership with Tour Brokers International (TBI) Ltd, who was appointed Preferred Sales Agent (PSA) for Nigeria.

The dedicated Emirates Holidays retail office operated by TBI was formally opened today at Block 72, Plot 29A, Victoria Arobieke Street, Lekki Phase 1 in Lagos. A call centre has been set up with staff trained to handle calls from consumers and the travel trade through an exclusive telephone number +234-809 1033 344.

Seychelles

The call centre facility will enhance and simplify the booking experience for both trade and consumers. The retail office is open Monday to Friday from 8:30am to 5:00pm, and on Saturday from 9:00am to 1:00pm. A dedicated website for Nigeria is also being launched soon.


In Lagos to make the announcement, Fabio Prestijacopo, Vice President, Business Support-Destination & Leisure Management at Emirates said the appointment would enable Emirates Holidays to capitalise on Nigeria’s strong economic growth and potential for the increasing demand for travel from Lagos to Dubai and to other leisure destinations. The partnership with TBI and the opening of a dedicated retail outlet, are part Emirates Holidays’ long-term strategy to bring the brand to a wider audience globally especially in key markets such as Africa.

“This partnership between Emirates Holidays and Tour Brokers International enables us to bring a strong product that will appeal to Nigeria’s discerning travellers, who seek memorable experiences that offer premium value as well as options to tailor-make their holidays,” said Mr Prestijacopo. “The opening of the retail office means expert advice on Emirates Holidays products and services is within easy access for both direct consumers and our trade partners. Through this office – they will be able to book flights, accommodation, transfers, car hire, tours and travel insurance – under one roof.”

“This collaboration demonstrates our commitment to the Nigerian travel market who will be able to travel secure in the knowledge that our travel consultants have spent a great deal of time visiting the destinations, reviewing hotels, evaluating excursions and appointing local representatives, so they may be confident that their vacation arrangements have been thoroughly and professionally organized,” Mr Prestijacopo concluded.

Emirates Holidays will initially focus on three select destinations – Dubai, the Maldives, Seychelles, Mauritius and Turkey although its global portfolio of packages as well as bespoke holidays in more than 100 destinations will be available for purchase in Nigeria.

Olufemi Adefope, Chairman of Tour Brokers International Ltd, said “TBI brings to the table, its professionalism, years of experience, passion for tourism and knowledge of the vast Nigerian market. Our expectation is that in a couple of months, travellers from Nigeria will embrace Emirates Holidays as their first choice while planning their vacation. At TBI we are confident of our ability to meet the needs of our clients as we share their enthusiasm for the travel experience we offer. TBI’s goal is not only to meet the discerning travel needs of its clients but also to proactively anticipate them.”

Manoj Nair, Emirates’ Regional Manager- West Africa commented, “Emirates has been operating in Nigeria since January 2004 and for many Nigerians, Emirates is their airline of choice. With Emirates Holidays’ new retail outlet in Lagos, Nigerian travellers will have access to a wide range of holiday options to numerous Emirates’ destinations around the world. The travellers’ experience, whether in the air and on the ground is very important to us, and we look forward to further enhancing this experience with the support of Tour Brokers International.”

To celebrate the new partnership, Emirates Holidays has launched an inaugural offer of special packages ideal for families. Holiday packages to Dubai, the Maldives, Seychelles, Mauritius and Turkey are priced from US$1,160 per person inclusive of return flights and hotel stays for three nights/ four days. All flights are on Emirates.

Emirates has 14 weekly flights serving Lagos and connects travellers in Nigeria to 136 destinations. As Emirates’ hub, passengers can transit through Dubai and choose from a variety of exciting short holiday options to visit this vibrant city, host of the World Expo 2020. For a video on Dubai, please click http://youtu.be/rTS-Cotng0s.