Customers Commend BA’s Efforts at Eliminating Stress of Traveling with Children

For most parents, travelling with children can be a major headache. But not so for British Airways customers who have benefited immensely from the measures the airline has put in place to improve the comfort and travelling experience of passengers travelling with children, as well as kids travelling alone.

From Lagos to Istanbul, Cape Town to Hong Kong, Cairo to London, it’s been the same case of satisfied customers stepping off from aircrafts with warm smiles on their faces, and commendations for the airline. For one parent, Lolade Bamidele, a UK-based Nigerian businesswoman, what impresses her most is the care and dedication of British Airways’ cabin crew to her three-year old daughter during flights between Lagos and London.

Bamidele who has been travelling on British Airways with her daughter since she was two months old, recalled a particular flight when she was really tired, and her baby couldn’t stop crying. One of the cabin crew took the baby from her to give her some well-deserved break.

Another customer, Mrs. Tolu Pinheiro, CEO of Lifestyle Collectables, spoke in the same vein, and commended BA’s crew assigned to its World Traveller Plus cabin, describing them as ‘fantastic.’ Her very words: “I flew from London to Lagos on BA75 flight May 17, and I would like to commend British Airways on the fantastic crew assigned to the World Traveller Plus cabin. The entire team was fantastic; the service for me was first class treatment. After take-off, the entire staff was so polite, pleasant and happy to serve.”

British Airways Country Manager, Kola Olayinka said the airline has over the years put in place measures to improve the comfort and travelling experience of its customers travelling with children, as well as for kids travelling alone.  These measures, he said, are part of its drive to deliver excellent services to its customers, and include making sure that its cabin crew add a personal touch to their skills by taking extra interest in the welfare of children and their parents and guardians on every flight.